About the Personalised Care Training Academy
The Personalised Care Training Academy (PCTA) is part of Pathways Community Interest Company (CIC)
Pathways CIC delivers a range of pioneering health, work and wellbeing programmes designed to create sustainable behaviour change for individuals and for local communities, with a focus on enabling people to live happier and healthier lives. The business model drives surpluses straight back into developing and delivering high-quality service provision and to support the communities that we serve
What sets us apart is the combination of our passion for reducing health inequalities through making differences to people’s lives coupled with the direct experience of recruiting, training, and hosting staff under the NHS Additional Role Reimbursement Scheme (ARRS). This unique experience has directly informed the development of the Personalised Care Training Academy, the development of the PCI accredited training programmes and our innovative consultancy services. Our training has resulted in improvements in retention, resilience, role satisfaction and competence aswell as clarity regarding how the new ARRS roles fit together, to create a coherent and effective, person-centred approach
Our curriculum is designed to deliver more than just training, but also measurable skills and knowledge that health and social care staff need to support the implementation of the NHS Long Term Plan and Comprehensive Model for Personalised Care thus, ensuring personalised care becomes ‘business as usual’
Transforming Healthcare Services Nationwide
Since our establishment, the Personalised Care Training Academy has been supporting multiple healthcare providers, including ICBs, PCNs, surgeries and other organisations throughout the country to integrate the comprehensive model of Personalised Care into their everyday practice. Our unwavering commitment to transforming care across the nation has led us to play a crucial role in enhancing the skills and knowledge of healthcare professionals throughout the UK.
Clearer roles, Better Care: how our training improves role clarity
With our extensive experience as a host organisation for the ARRS roles, we possess the skills and knowledge required to assist your staff in feeling more self-assured and capable in their positions. Our specialised training programmes have been created with the objective of enhancing role clarity, and it has a proven track record of success.
Meet the team
Alex Potts
Operations Manager
Passionate about people development Alex enjoys bringing the principles of personalised care to life whilst supporting people to flourish within their roles.
Josh Matthews
Operations Manager
Josh is leading on the development of Personalised Care Training programmes within Pathways CIC and is passionate about embedding Personalised Care within practices.
BSc Physical Activity and Health and Level 3 exercise referral specialist, Josh commenced his employment as an exercise referral and behavioural change specialist including being a weight management health coach delivered across Nottinghamshire. As a Manager at Trafford Leisure, he led the design, delivery, implementation and evaluation of the exercise referral programme. Josh has been the service manager for Working Well Health and Work leading a team of clinical physical and mental health specialists to support employment specialists to empower people who have health conditions and are out of work to move closer to employment. Josh is now Operations Manager for the Personalised Care Training Academy
Lorraine Whitworth
Personalised Care Training & Development Facilitator
Lorraine is an experienced Trainer and having been a Health Coach herself within Pathways is excited to be able to share her experience and knowledge to support the integration of Personalised Care into our ‘every day’.
As a host employer supporting personalised care roles within practice our training team have insight into the three personalised care roles, how they work together and some of the challenges experienced by those new to the role.
Our Vision
To provide outstanding personalised care training and innovative training/development solutions to ensure personalised care becomes ‘business as usual’.
Our Mission
To put people first by supporting our learners to focus on what matters to patients, through equipping them with knowledge, skills and confidence. This approach is to help patients to become equal and active partners in their healthcare, leading to better health outcomes, and increased patient/staff satisfaction.
Our ‘putting people first’ approach will not only support personal development needs, but support people to manage their own health/wellbeing and improve their personal resilience.
Pathways Community Interest Company
The Personalised Care Training Academy is the training arm of Pathways CIC, an award-winning, forward-thinking, innovative Social Enterprise operating since 2006.
Pathways CIC delivers a range of pioneering health, work and wellbeing programmes designed to create sustainable change for individuals and local communities, focusing on enabling people to live happier and healthier lives.
Pathways CIC has direct experience of recruiting, training and hosting staff under the NHS Additional Role Reimbursement Scheme (ARRS) and has staff supporting behaviour change through health coaching techniques on a wide variety of public sector contracts. This experience has informed the development of the Personalised Care in Practice – training programmes.
Pathways CIC is an ISO 9001 accredited organisation, therefore the PCTA seeks to continuously improve and gain feedback relating to each training module from participants to facilitate the continuous improvement of the training programme. Regular reviews will be undertaken to review the impact and effectiveness of the training provided.
Find out more about Pathways CIC